Exquisite Handmade Wedding Invitations

All of our creations are custom designed to reflect our customers' vision and theme. We'll transform your unique personality into something beautiful and memorable.

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Frequently Asked Questions:

 

How much do the invitations cost?

We offer a wide range of possibilities to work within your budget. Our invitations can be fully customized; you have the flexibility to choose the paper, type of envelopes and all other accessories that will match your style and budget.

                                                                                                                        

How can I pay for the invitations?

You have the option to pay by Credit Card, Bank Account or Paypal. You will receive an invoice from us through Paypal. All payments will be processed through paypal, it’s safer and secure and you get 100% protection.

 

Is it easy and safe to place orders through your website?

It is 100% safe to place orders with us. Your payments will be processed through Paypal where we are verified business members. Please click here to view a few simple steps for placing your online order.

 

Do you charge sales tax on your products?

We charge 9.75% for California residence only. If you're buying from outside California we will not charge you any sales tax.

 

How soon can I get my order?

It depends on the quantity and complexity of your invitation set. Most orders are completed and shipped within 4-6 weeks of proof approval. Rush orders can be done for an additional fee. You will receive an email confirming your order and a second email notifying you that it has been shipped.

 

Will I get to see a proof before printing the invitations?

Absolutely, a proof will be provided to you via e-mail within 3 days upon receipt of your personal information. You will have to double check it carefully and make sure that everything is perfectly correct; once we start printing no further changes can be made.

 

How many different stationery accessories can I have for my occasion?

We have designed everything to match the invitations from the Save-the-Dates to Thank You cards. Custom options are wide open; just let us know what you need and we will design it especially for you.

 

When should I order my invitations?

We suggest ordering your invitation three to six months in advance. You should be prepared to mail them at least six weeks in advance. If you are inviting a large number of out-of-town guests, or if your event is to be held during a popular vacation time, we suggest sending an advance save-the-date card.

 

Can I use my own wording on the invitation?

Yes, you may choose your own wording on any item and you will also have an option of choosing the font type and ink color.

 

I am having trouble wording my invitations, is there sample wording available to help me?

Yes, please click here to view sample wording. If you cannot find what you are looking for, send us an email and we will help you word your invitations, announcements and enclosure cards.

 

Can you mail the invitations to a third party?

No, to be protected under the seller protection plan we can only ship to the billing address at the time of purchase. If you change your address after buying the invitations, please make arrangements with your local post office to hold your package or forward it to your new address. If your parents or someone else will pay for the invitations please note that the package will be shipped to the person who made the payment and to a confirmed address on the Paypal account.

There is no exception to this policy.

 

Do you ship outside of the U.S.?

Yes, we ship worldwide. Shipping cost outside the U.S. does not include charges for any additional handling, VAT, Duty, Custom charges or Import fees. These charges are the sole responsibility of the consignee and are payable upon or prior to delivery. Please check with your local UPS or post office for further details and fee schedule.

 

What is your return policy:
Due to the personalized nature of our products, we do not accept returns.
We offer an unlimited number of digital proofs for approval or changes prior to shipping your order, w
e request that you take a few extra moments to examine them carefully for errors. In the event that there was an error on our part, your order will be replaced and shipped to you via priority mail at no cost to you.

 

What is your cancellation policy?

If we have not started working on your proof you will receive a refund minus 15% restocking fee. If we have started working on your invitations there will be an additional cancellation fee depending on the stage of your project. Once we start printing, the order is final and there will be no refund issued.